For Residential Shingles and Commercial Low-Slope Roofing
For Residential Roofing:
File a Warranty Claim
Track Your Claim
For Solar:
File a Warranty Claim
For Commercial Building & Infrastructure:
File a Warranty Claim/Track your Claim only works with the following supported web browsers:
MICROSOFT® EDGE CHROMIUM GOOGLE CHROME™
MOZILLA® FIREFOX® APPLE®SAFARI®
Shingle Self-Evaluation Information
To determine whether you are having an issue with your shingles or whether your shingles are simply experiencing the natural aging process, please review the Life Cycle of Your Roof brochure. Also, for additional information view our Frequently Asked Questions.
Contact Information
Technical Services
Mon. - Fri. 8:30am - 5pm (Eastern Time)
Phone: 800-345-1145
Fax: 215-274-2519
Email rpg.t.services@saint-gobain.com
Commercial/Low-Slope Roofing
Phone: 800-396-8134
Fax: 610-254-5458
Email rpg.comm.services@saint-gobain.com
Residential/Solar Roofing Warranty & Technical Services
MON - FRI 8:30 AM – 5 PM (EST)
Residential:rpg.t.services@saint-gobain.com
Solar:rpg.solar@saint-gobain.com
Phone: 800-345-1145
Fax: 215-274-2519
Commercial Building & Infrastructure Warranty Services
Phone: 800-396-8134
Email: rpg.comm.services@saint-gobain.com
Additional Information
CertainTeed Fiberglass Horizon Shingle Settlement Information
How to start a claim for fiberglass Horizon shingles manufactured between 1995 and 2010
To Start a Fiberglass Horizon Shingles Claim – CLICK HERE or call 833-797-1001
CertainTeed Organic Shingle Settlement Information
How to start a claim for organic shingles manufactured between 1987 and 2005
To Start an Organic Shingles Claim - CLICK HERE or call 888-898-4111